diff --git a/src/java/com/threerings/getdown/messages.properties b/src/java/com/threerings/getdown/messages.properties
index 03b8118..3b3f950 100644
--- a/src/java/com/threerings/getdown/messages.properties
+++ b/src/java/com/threerings/getdown/messages.properties
@@ -1,23 +1,25 @@
 #
-# $Id: messages.properties,v 1.7 2004/07/30 21:45:28 mdb Exp $
+# $Id$
 #
 # Getdown translation messages
 
 m.detecting_proxy = Trying to auto-detect proxy settings...
 
 m.configure_proxy = <html>We were unable to connect to our servers to \
-  download the game data. This may be because your computer accesses the \
-  Internet through a proxy and we were unable to automatically detect your \
-  proxy settings. If you know your proxy settings, you can enter them \
-  below.</html>
+  download the game data. \
+  <ul><li> If Windows Firewall or Norton Internet Security was instructed \
+  to block <code>javaw.exe</code> we cannot download the game. You will need \
+  to allow <code>javaw.exe</code> to access the internet. You can try \
+  running the game again, but you may need to clear javaw.exe from your \
+  firewall configuration ( Start -> Control Panel -> Windows Firewall ).</ul> \
+  <p> Your computer may accesses the Internet through a proxy and we were \
+  unable to automatically detect your proxy settings. If you know your \
+  proxy settings, you can enter them below.</html>
 
 m.proxy_extra = <html>If you are sure that you don't use a proxy then \
   perhaps there is a temporary Internet outage that is preventing us from \
   communicating with the servers. In this case, you can cancel and try \
-  installing again later.<br><br> \
-  If you are not sure whether or not you are using a proxy, please visit \
-  the support section of our website to find instructions on how to \
-  determine your proxy settings.</html>
+  installing again later.</html>
 
 m.proxy_host = Proxy IP
 m.proxy_port = Proxy port
